Privacy Policy


In this privacy policy:
Services mean any products, services, content, items, features, technologies, or functions, and all related websites, applications, and other services offered to you by us. Platform/s means the websites, mobile applications, mobile sites or other online properties through which we offer our Services.


1.General

  • This privacy policy describes the policy of Pedpo Inc.regarding the collection, use, storage, sharing and protection of your personal information ("Privacy Policy").This Privacy Policy applies to the http://www.pedpo.com/websites and Pedpo applications(together, "Pedpo" or "Website") and all related websites, applications, services and tools where reference is made to this policy ("Services"), regardless of how you access the Services, including access through mobile devices. Pedpo Inc. is the data controller.
    Scope and consent: By using Pedpo and related Services, you give explicit consent to Pedpo for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and our Terms of service.
    Pedpo may change this Privacy Policy from time to time. We advise you to read it regularly. Substantial changes to our Privacy Policy will be announced on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website. This Privacy Policy is effective as of January 1, 2020.


2.Who are we?

  • Pedpo Inc., with registered address at 5576 Yonge street, Toronto, is the data controller and responsible for your personal data (collectively referred to as” Pedpo”, “we”, “us” or “our” in this privacy policy). Our contact details are set out in Section 14 below.


3.What data do we collect about you?

  • We collect personal data to provide and improve our Services and operate our Platform. The types of data we collect, how we collect it and why are described as per below;
3.1.Data provided through using our services
  • Depending on the choices you make when registering for or during the process of engaging our Services, you may opt to give the following personal data:
  • - Your name;
  • - E-mail address;
  • - Mobile number;
  • - Preferences (such as the preferred method of communication);
  • - Current city
  • - Current country
  • - Current residents address
  • - National identification card, driver licence, or passport
  • - Profile picture
  • - Product details and pictures
  • - list of friends/followers (such as on a social media account)
  • - Facebook or Google account details; and
  • - Any other information you choose to provide in connection with your account
  • In addition, when you use our chat feature to communicate with other users, we collect the information that you provide and communicate with other users through this feature. Please note that your name or username, your profile picture and rating will be made available to the other users and the public when you engage with some of our Services. For example, when you list an item, some of your information will be available to Platform users, so you should exercise discretion when using the Services to post personal data. Please note, other users and community members may be able to collect your information through the Platform. While we protect the information, you share with Pedpo, we are not responsible for protecting such information that you choose to share with third parties through our Services and Platform (e.g., sending your telephone number to another user through the Services). You may choose to access some parts of the Services as a guest. However, some features are reserved for users with registered accounts and guests may not be able to access and use all content and features of the Services.
3.1.1.Data we collect automatically when you use our Services
  • When you interact with our Platform or use our Services, we automatically collect the following information about you:
  • - Device Information. We collect device-specific information such as operating system version and unique device identifiers. For example, we collect the IMEI number of your device and name of the mobile network that you are using. We associate the device identifiers with your Pedpo account.
  • - Location information. Depending on your device permissions, if you post an item on our Platform, we automatically collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, Wi-Fi access points and mobile towers. Your location data allows you to see user items near you and helps you in posting items within your location.
  • - Client and Log data. Technical details, including the Internet Protocol (IP) address of your device, time zone, and operating system. We will also store your login information (registration date, date of last password change, date of last successful login), type and version of your browser.
  • - Usage Information. We collect information about your activity on our Platform which includes the sites from which you accessed our Platform, date and time stamp of each visit, advertisement banners or content that you clicked, your interaction with such advertisements, clickstream information, duration of your visit and the order in which you visit the content on our Platform.
  • - Cookies. We use cookies to manage our users’ sessions, to store your preferences language selection and deliver you relevant advertisements. "Cookies" are small text files transferred by a web server to the hard drive of your device. Cookies may be used to collect the date and time of your visit, your browsing history, your preferences, and your username. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services/Platform may become inaccessible or not function properly. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Platforms. Please note that not all tracking will stop even if you delete cookies. Some browsers have a Do Not Track (“DNT”) feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to DNT features.
  • - Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to Google privacy & Terms, and opt out of them by downloading the Google Analytics opt-out browser add-on, available atGoogle Analytics Opt-out Browser Add-on


4.Do we collect data from children?

  • Our Services are not intended for children under 16 and we do not knowingly collect data from anyone under 16. If a parent or guardian becomes aware that his or her minor child of any age has provided us with personal data without their consent, please contact us at privacy@Pedpo.com . If we become aware that a minor under 16 has provided us with personal data without the consent of their parent or guardian, we will delete it immediately.


5.What personal information do we collect?

  • You can visit and browse our online Application or Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:
  • Information we collect automatically: When you visit our Website, use our Services and or reply to ads or other content, we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to:
  • • information from your interaction with our Online Application, Website and Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from www.Pedpo.com, referring URL, ad data, IP address and standard web log information; and
  • • information we collect through cookies, web beacons and similar technologies.
  • Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:
  • • information that you provide to us when you register for an account or for the Services that you use;
  • • additional information that you may provide to us through social media sites or third-party Services;
  • • information provided in the context of dispute resolution, correspondence through our Online Application,Website or correspondence that is sent to us
  • • information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device, and
  • • your resume, CV (Curriculum Vitae) if you choose to submit it to us for consideration through our careers page
  • Information from other sources: We may receive or collect additional information about you from third parties and add this to our account information. This information includes, but is not limited to demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.


6.How we use your personal information

  • You agree that we may use your personal information for the following purposes:
  • • to provide you access to our Services and Customer Support by means of e-mail, push notification, in-app messaging, text message (SMS) or telephone;
  • • to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use and Terms of Services;
  • • to personalize, measure and improve our Services, content and ads;
  • • to contact you, by e-mail, push notification, in-app messaging text message (SMS) or by telephone, to inquire about our Services and the services of companies or third parties listed on our online platform. ‘corporate family’ (hereinafter referred to as Pedpo Inc and its sisters’ companies and associates) for the purpose of targeted marketing activities, updates, and promotional offers based on your message preferences (where applicable), or for any other purposes as set forth in this Privacy Policy;
  • • to provide you with other services that you have requested, as described when we collected the information, and
  • • to consider you as a potential candidate if you choose to upload your resume, CV through our careers page.
  • Sharing information with and registration on social media sites: We may offer sign-on Services that enable you to access the Website or related websites with your login credentials. We can also offer Services that enable you to share information with third party social media websites, such as Facebook, Google Plus and Twitter. If you provide us access to personal information stored on third party websites, the scope of access to this personal information shall vary per website and will be determined by both your own browser settings and your consent. If you wish to connect your third-party account to your Pedpo account and you consent to us accessing the information in these third-party accounts, you agree that we can collect, use and store information from this third-party website in accordance with this Privacy Policy. Transfer of your personal information to third parties: We may disclose your personal information to third parties in accordance with this Privacy Policy and applicable legislation and regulations. As further described under Section 4, we will not disclose your personal information to third parties for their marketing purposes without your explicit consent. We may share your personal information with:
  • • Pedpo and its legal affiliates to provide joint content and services (such as registration and customer support), to prevent, detect and investigate possible illegal activities, violations of our policy, fraud and/or data security breaches, and to support decision making on products, websites, applications, services, tools, mediations and communication. The Pedpo Inc. will only use this information to send you marketing messages when you yourself have requested their services, and they will use your personal information in accordance with their respective privacy policy.
  • • service providers with whom we have entered into an agreement to help us provide our Services on the website, such as financial service providers, marketing agencies and technical support. In such cases, the personal information shall remain under the control of Pedpo Inc.
  • • certain third parties (such as intellectual property rights holders, supervisory authorities, tax authorities, police and other regulatory authorities) if we are required to do so by law, or in accordance with our Privacy Policy . We may share your personal information:
    - to comply with legal obligations or a court order; or
    - if this is necessary for the prevention, detection or prosecution of criminal offenses, such as fraud, deceit or prosecution, or
    - if it is necessary to maintain our policies or to protect the rights and freedoms of others.
  • • other third parties to whom you have given consent to share your information via Pedpo, e.g. in the framework of a cooperation;
  • • companies that we intend to merge with in the context of a re-organization or that acquire us;
  • • an intellectual property owner if the owner of an intellectual property right or an intermediary in good faith believes that an advertisement violates the rights of the owner. Before personal information is provided, the IP owner will enter into an agreement that, inter alia, stipulates that information is only provided on the strict condition that it may only be used in the context of legal proceedings and/or obtaining legal advice and/or to answer questions from the relevant advertiser.
  • Without limitation to the foregoing, we shall moreover - in our efforts to respect your privacy and to keep the online application and websites free of malicious persons or parties – not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities. Information you share on www.Pedpo.com: Our Website allows users to share advertisements and other information with other users, thereby making this shared information accessible to other users. Since our Website also enables you to directly contact a buyer, seller, service provider, trades, professional skill worker, general labor, and businesses we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our online application and Website and therefore we cannot guarantee the privacy or security of the information shared by you with other users. In case you visit our Website from a shared computer or a computer in an internet café, we strongly recommend that you log off after each session and protect your password upon entering the website. If you do not want the shared computer to remember you and/or your credentials, you will need to remove cookies and/or the history of your website visits. Your data controller may transfer data to other members of our corporate family as described in this Privacy Policy who may process and keep your personal information on servers in the European Union, United States and our data centers in other parts of the world.


7.Your rights

  • You may have rights under data protection laws in relation to your personal data.
    If you wish to exercise any of the rights set out below, please go to your account/privacy settings or contact us. Right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you.
    Right to request correction of any of the data we have about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
    Right to request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where you believe our use of the data is unlawful; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
    Right to request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Please note that for certain purposes we may be legally obligated to retain your data. Right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which you believe impacts your fundamental rights and freedoms. You may also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may deny your request if we have compelling legitimate grounds to process your information.
    Right to request for the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a commonly used format. Right to withdraw your consent to the processing of your personal data at any time. This does not affect the legality of any processing we have already carried out based on the consent given previously. No fee usually required: You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. Time to respond: We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
    In addition to these rights, you have the right to make a complaint at any time to your Data Protection Authority.
    However, before you make a complaint to the data protection authority, we would appreciate the chance to deal with your concerns in the first instance, please reach out to our Data Protection Officer at P.O. Box 10048, 5576 Yonge street, North York, Canada M2N 5S0, attention: Data protection officer or privacy@pedpo.com . There may be instances where we cannot grant you access to the personal data; we hold about you. If that happens, we will give you written reasons for any refusal. Where permitted by law, we may also disagree with your request to correct or update your personal data (for example, if we consider that your proposed update is incorrect).
    In addition to the foregoing, you may have additional rights depending on your local law.
    We reserve the right to verify your identity in connection with any requests regarding personal data to help ensure that we provide the information we maintain to the individual to whom it pertains and allow only that individual or their authorized representatives to exercise rights with respect to that information. We will try to comply with your request as soon as reasonably practicable. Please note that your exercise of these rights is subject to certain exemptions and our interests.
  • You are solely responsible for setting a price (including any Taxes if applicable, or charges) for your Listing (“Listing Fee”). Once a User requests a buying, renting or booking of your Listing, you may not request that the User pays a higher price than in the booking request.
  • Any terms and conditions included in your Listing, in particular in relation to cancellations, must not conflict with these Terms.
  • Pictures, animations or videos (collectively, "Images") used in your Listings must accurately reflect the quality and condition of your Items/s or Services. Pedpo reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.
  • The placement and ranking of Listings in search results on the Pedpo Platform may vary and depend on a variety of factors, such as User search parameters and preferences, Service provider requirements, price and calendar availability, number and quality of Images, customer service and cancellation history, Reviews and Ratings, type of Service, and/or ease of booking.
  • When you accept or have approved a booking request by a User, you are entering into a legally binding agreement with the User and are required to provide your Service(s) to the User as described in your Listing when the booking request is made. You also agree to pay the applicable Fees and any applicable Taxes accordingly.
  • Pedpo recommends that Users and service providers obtain appropriate insurance for their Services. Please review any respective insurance policy carefully, and in particular make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of Users (and the service a User has booked for, if applicable for those services to be performed at) while utilizing these services or products or other Services through Pedpo’s platform.


8.Marketing Purposes

  • You agree that we may use the information collected by us to send you offers, whether personalised or not, or to contact you by telephone, SMS, Push Notifications, In-App messages, and or Email regarding products, Items or Services offered on or by Pedpo or Affiliates.
    We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.
    When you no longer wish to receive marketing communications from us, you can, where applicable, change your preferences in the Notification center located in your Online application’s menu, or follow the unsubscribe link in the marketing communication you received.


9.Advertising

  • If you do not wish to participate in our advertising personalization using your identified personal information or re-targeting/tracking programs, you can opt-out by emailing us at info@pedpo.com , set the title of the email as “Ad Opt-out” and in the body of the email along with your request to opt-out, please provide us with your email and username. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of information for certain purposes such as usage, research, analytics and internal online services operation purposes. You may still see non-personalized advertisements, including ads based on general geographic region. In addition to that, we do not allow third parties to track or collect your personal information on our sites for their own advertising purposes without your explicit consent.


10.Cookies

  • When you use our Services, we and our service providers may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s code) or similar technologies. We use cookies to help us identify you as a user, to provide you a better experience on our Online application and Websites, to measure promotional effectiveness and to ensure trust and safety on our Websites. For more detailed information about our use of these technologies, we refer you to our Policy on Cookies, Web beacons and Similar Technologies.


11.Accessing, Reviewing and Changing Your Personal Information

  • We cannot modify your personal information or account information. You can modify some of your own information by logging into your Pedpo account. When you place a classified ad, you may not be able to change your listing or delete your message. If you want to close your account (where applicable) with us, please send a request to us here. We will process your request within a reasonable period of time and process your personal information in accordance with applicable law. Alternatively, you can also contact Customer Support to access your personal information stored by us that is not directly accessible on Pedpo, unless we are not required to provide access under applicable law. We may charge a fee to compensate costs; however, the fee shall not exceed the amount permitted by law. If your information is factually incorrect or incomplete or irrelevant for the purposes for which we process your information, you can request us to modify or delete your information. Such requests will be handled in accordance with applicable law. If you have any questions, please contact us with the subject line ‘Request Privacy Policy’:
  • - via the Contact Form; or
  • - by writing to Pedpo Inc. Attention: Pedpo Canada Customer Support, P.O Box 10048, 5576 Yonge Street., North York, Ontario M2N 5S0.


12.User submitted content

  • Some features of the Services allow you to post content on our Platform or social media pages, such as photos. We do not have control over how other users who have access to the Platform will use any content you post publicly or send to them privately. We urge you to exercise discretion when sharing personal information with other users.
    We may also use any ad you post on Pedpo, including the uploaded photo or image of the product as well as other data (including user name and location) associated with the ad, for our own advertising purposes, including social media, Facebook ads, newsletters and ads for any media.
    To help protect your privacy, we allow only limited access to other users’ contact information as necessary to fulfill your transactions and collect payments. However, when users are involved in a transaction, they may have access to each other’s name, user ID, email address, and other contact information.


13.How will we inform you about changes in our privacy policy

  • We may amend this privacy policy from time to time. We will post changes on this page and will let you know through e-mail or other reasonable means. If you do not agree with the changes, you may close your account by going to account setting and select delete account.


14.Protection and retention of your personal information

  • We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us through the Contact Form .
    We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.


15.Other information

  • Abuse and unsolicited commercial communications ("spam"): We do not tolerate abuse of our Content, Proprietary materials, Online Application and Websites. You do not have permission to add other Pedpo users to your mailing list (e-mail or postal) for commercial purposes, even if a user has purchased something from you, unless the user has given his explicit consent. If you notice that someone is abusing our Content, Proprietary materials, Online Application and Websites (spam or spoof emails), please notify us here .
    It is not allowed to use our member-to-member communication resources to send spam or content that violates our Terms of Use in any other way. For your security, we may scan messages automatically and check for spam, viruses, phishing and other malicious activity or illegal or prohibited content. We do not permanently store messages sent through these resources.
    Third Parties: Unless explicitly provided otherwise in this Privacy Policy, this Privacy Policy applies only to the use and transfer of information we collect from you. Pedpo has no control over the privacy policies of third parties that may apply to you. When we work with third parties or use third party tools to provide certain services, we will explicitly indicate which privacy policy applies to you. We therefore encourage you to ask questions before you disclose your personal information to others.
    Contact: If you have any questions about Pedpo and any of our products e.g. Online Application, Websites, etc. please contact us by clicking here.